Thank you for visiting CoolGads.com!

Coolgads.com is owned and operated by Greenwise Power Solutions, a renewable energy solutions company - www.greenwisepower.com.

CoolGads.com was started after realizing that consumers were interested not only in energy products but cool gadgets, gadgets that were different from the typical, more common products! So please feel free to browse our website, we are positive you will find many gadgets useful, some just simply irresistible, even a few that could help you save you money!

And very important: Don't forget to view the product warranty located below and conveniently located on each product details page under the Warranty Info tab. Not all but most cool gadgets carry a 12 month manufacturer's warranty!

CoolGads.com
Our NEW Business Office Mailing Address:
15812 Green Cove Lane
Clermont, FL 34714

Toll Free: 1-877-365-2951

Hours: 9am - 5pm EST Mon.- Fri.

Please Note: For your convenience CoolGads.com website is open 24 hours a day all year long. However, it is important for the CoolGads.com team to spend weekends and holidays with their families, therefore, any orders received on weekends, holidays or outside of business hours (Eastern Standard Time) will be processed the next business day. (Please view additional Shipping and Delivery info below). Thank You!

Your payments are made securely through Paypal (You do not have to have an account or register to pay through Paypal as long as the billing address matches the shipping address): Visa, Mastercard, Discover, American Express. We also accept Money Orders, No checks please. View Privacy Policy

New! Coolgads.com Product Support and Information Blog

Return Policy

Our products come with a 12 month warranty (unless otherwise noted under the "Overview" tab for each product). This means if there is a quality defect that causes the device to be unacceptable for sale or unusable during the 12 months after the delivery date, we will accept a return and either repair the item, replace the item with an identical new item, replace the item with an equivalent item that you accept, or offer credit or a refund.

If you experience any problem with a product bought from CoolGads.com, Contact us first and we will do our best to advise you.

Any returns must be discussed with CoolGads.com Customer Support in advance, and authorized so they are sent with the correct paperwork.

All returned products must be sent together with the original packaging and accessories unless an exception is agreed in advance.

In the event of any returned goods where you are requesting a repair / replacement / refund under the warranty, your shipping costs returning the products to CoolGads.com are payable by you, and cannot be compensated by CoolGads.com.

Physical damage to a product caused by the user invalidates the warranty. Opening products up, e.g. to repair or modify components, invalidates the warranty. Flashing the firmware or using non-approved software invalidates the warranty.

Liability

CoolGads.com is not responsible for any damage that may be caused on your computer, console, or other hardware / software during / related to installation of any products purchased at CoolGads.com. We not be liable for any damage or personal loss due to incorrect installation of our products.

Shipping and Delivery

All products are shipped via UPS or FedEx, 3-6 day delivery and is included in the product pricing unless otherwise specified. We do not inflate the shipping costs nor do we include exorbitant handling fees. The price you see is the price you pay, not excluding applicable taxes or additional international charges.
Please note: We use various wholesalers, some from outside the US. To reduce additonal cost and delivery time we often have items sent directly to you from the wholesalers warehouse. Therefore depending on the items purchased and your country of origin customs(import) fees may apply. For questions please don't hesitate to Contact us.

We reserve the right to cancel and refund orders at our discretion, for example where shipping to a remote area is not feasible for any reason. Or where the shipping address is different from the billing address AND not verified in Paypal. This is a common fraudulent action.

Couriers require a signature from the recipient for delivery, and this is a fast and secure way to have your products delivered. It is essential you provide a full, accurate shipping address, and a valid delivery phone number. If you believe your package is missing items, includes incorrect items, or has been damaged or tampered with in any way, it is essential that you communicate this clearly to the courier company's delivery driver at the time of delivery. If you accept delivery and sign for the goods it is much more difficult to pursue a claim later. Also, unfortunately we cannot guarantee delivery time. Although most deliveries are on-time there are few times the delivery does not reach the destination within the respected time. Additionally, UPS or FedEx 3-6 day standard delivery does not include weekends or holidays.

International Orders:

CoolGads.com is a USA based company that ships to US, UK, Canada & Australia. Please read the item description(s) carefully! We will ship you whatever you order. Although we do assist you by manually checking all orders to screen possible region-compatibility inconsistencies, we do not accept returns of products which were simply mis-ordered by you. For example: If you are in an NTSC video color region, don't order PAL products for your market. Check if your locality has free DVB-T broadcasts before buying DVB-T digital TV receivers. If you have questions about certain products please visit CoolGads.com FAQ's Page. If you still have questions please Contact us before you order, we are more than happy to help.

If there is VAT or any Import Duty to pay on the goods due to your country's import rules, the courier will present you with a bill at the time of delivery. In general you will need to pay any such bill to the courier before you can receive the goods. Any such charges are your responsibility and unfortunately we cannot offer advice or estimates about import fees or other taxes in your country.
Please note: that you are responsible for finding out in advance about the legality of importing your ordered items in your country, and about the legalities of importing goods into your country per se. We are not responsible for confiscated items by your local authorities or any associated costs incurred.